Know what residents are saying about every community. Start free.
One portal for reviews, resident sentiment, the RSQ™ scorecard and owner-ready reports. Priced per community, per month. Month to month, cancel anytime. Pay annually and get 2 months free.
For a single community or site team getting started.
- ResidentOS™ portal: reviews, resident sentiment and community intelligence
- Monthly RSQ™ scorecard (0–100) with the top resident themes
- Review inbox with new-review alerts (Google and major review sites)
- Ask Nora, your friendly HeyNeighborly AI, questions about your community
- 1 user
- Email support
14-day free trial. No card needed to start.
For marketing and regional teams who report to owners.
- Everything in Starter
- Weekly RSQ™ scorecard and trend alerts
- AI review-reply drafts you approve before they post
- Sentiment and trends by topic: maintenance, staff, amenities, noise
- Top 5 local news for each community
- Owner-ready reports, already written
- Ask and voice Ask across your data
- Unlimited users
- Priority support
14-day free trial. No card needed to start.
For management companies and owners with 10+ communities.
- Everything in Pro, across the whole portfolio
- Roll-up dashboards by region, owner and portfolio
- RSQ™ benchmarking across your communities
- Onboarding call and portfolio setup done with you
- Dedicated success contact
- Volume pricing per community
- Optional HeyNeighborly done-for-you services
Typically about $100 per community at 10 communities.
Prices in USD, per community per month, billed monthly. Annual prepay: 2 months free.
When you want it done for you, HeyNeighborly runs it.
Start on ResidentOS™. When you're ready, upgrade any community to HeyNeighborly, the service team behind the platform. You keep the same portal; our team does the work.
Posting, community management, and on-site photo and video shoots.
Thoughtful replies written and posted by our team, on brand.
Lease-up and occupancy campaigns built from real community content.
Help renters and AI search find accurate answers about your community.
Residents on site capturing content and resident events.
Everything our team does shows up in your ResidentOS™ reports.
HeyNeighborly services are priced per community based on scope. Book a call for a quote.
Connect your accounts in about 15 minutes
After you start your trial, here is what we set up. We're clear about what's automatic and what our team does with you.
Give us the community name and website. We find its public Google listing and public reviews and build your first RSQ™ scorecard.
Add our team as a manager on your profile so review alerts and reply drafts can run.
Grant page access through Meta Business Suite so social shows in your reports.
Send the links to your listings on major review sites and we add their public reviews.
Email a weekly occupancy or leasing report from Yardi, RealPage, Entrata or any PMS. No PMS integration needed.
Add users (Pro and Portfolio include unlimited users).
Plans FAQ
Every Starter and Pro plan starts with 14 days free. No card is needed to start. We'll remind you before the trial ends, and nothing is charged unless you choose a plan.
Each community has its own residents, reviews and story. You pay only for the communities you add, and you can add or remove them anytime.
RSQ™ is a 0–100 scorecard that combines what residents say in reviews, how well and how fast the team replies, and resident sentiment by topic, and it shows what to fix next. You see it weekly on Pro, not once a quarter.
No. Upload or email your weekly occupancy report from any PMS and we bring it into your reports.
Yes. Upgrade or downgrade anytime. Changes apply from your next billing month.
Yes. Upgrade any community to HeyNeighborly for social, content and shoots, review replies, ads, local and AI search, and Community Ambassadors. Book a call for a quote.
Portfolio starts at about $1,000 a month for 10 communities, with volume pricing as you add more. Book a call and we'll send a quote the same week.
Start your free 14-day trial
Tell us your name, company, community and plan. We'll set up your ResidentOS™ portal and send your first RSQ™ scorecard. Managing 10+ communities or want HeyNeighborly to do it for you? Choose Portfolio or HeyNeighborly below and we'll book a call.
