Privacy Policy

ResidentOS Inc. (“ResidentOS,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our platform, or interact with our services.

By accessing or using the ResidentOS website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly

• Name
• Email address
• Company name
• Job title
• Contact information
• Account login credentials
• Any information submitted through forms, waitlists, or contact requests

b. Information Collected Automatically

• IP address
• Browser type
• Device information
• Pages visited and time spent on the site
• Referring URLs
• Cookies and similar tracking technologies

c. Platform and Service Data
For customers using ResidentOS products or services, we may process data related to residents, communities, or properties provided by our customers. This data is processed solely on behalf of the customer and subject to contractual restrictions.

2. How We Use Information

We use information to:

• Provide, operate, and maintain our website and services
• Respond to inquiries and communicate with you
• Manage accounts and authenticate users
• Improve platform functionality and user experience
• Analyze usage trends and performance
• Comply with legal and regulatory obligations
• Protect against fraud, misuse, or security threats

We do not sell personal information.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core website functionality
• Analyze traffic and usage patterns
• Improve performance and user experience

You may control cookies through your browser settings. Disabling cookies may affect certain site features.

4. Data Sharing and Disclosure

We may share information only in the following circumstances:

• With service providers who perform services on our behalf under confidentiality obligations
• With customers, where data is provided as part of contracted services
• To comply with applicable laws, regulations, legal processes, or government requests
• To protect the rights, property, or safety of ResidentOS, our users, or others
• In connection with a business transaction such as a merger, acquisition, or asset sale

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on your location, you may have rights to:

• Access personal information we hold about you
• Request correction or deletion of your information
• Opt out of certain communications
• Request information about data processing practices

California residents may have additional rights under the California Consumer Privacy Act (CCPA).

Requests can be made by contacting us using the information below.

8. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

ResidentOS services are not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

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