COMMUNITY AMBASSADORS · HEYNEIGHBORLY

Real people. Really there.

Our Community Ambassadors are part of your community, not a crew that visits for a day. They capture the moments that make people want to live there, and report what they see and hear so your team can act on it.

01 · WHAT YOU GET

On-site content and insight, from people who are there.

01

On-site capture

Photos and video of real residents, events and spaces, on a regular schedule.

02

Resident events

Pool days, rooftop nights and move-in moments, hosted, captured and recapped.

03

Amenity spotlights

The gym, the lounge, the view, shot well and at the right hour.

04

Check-ins

What ambassadors see and hear on site is logged in ResidentOS.

05

Issue spotting

A broken gate or a growing complaint, noticed before it hits reviews.

06

Content that feeds everything

Their footage powers your social, ads and site.

02 · HOW IT WORKS

A team in your building.

01
VISIT

Ambassadors are on site on a regular schedule.

02
CAPTURE

They film and photograph real community life.

03
CHECK IN

They log what they see and hear in ResidentOS.

04
ACT

HeyNeighborly turns it into posts, replies, ads and updates for your team.

03 · SEE IT WORK

One ambassador visit, start to finish.

Tap a step. Sample visit at a fictional community, The Meridian, to show the workflow.

01Arrive
02Capture
03Check in
04Result
Visit plan · sampleSample · The Meridian (fictional)
FocusPool day and fitness center
Brief fromResidentOS: amenity content performing
TimeGolden hour

ResidentOS tells the ambassador what matters next.

Capture logSample · The Meridian (fictional)
ClipsPool, lounge, fitness
ResidentsConsenting residents only
UploadedSame day

Real moments, captured by someone who is there.

Ambassador check-inSample · The Meridian (fictional)
HeardResidents asking about gym hours
SeenGate slow to close
LoggedIn ResidentOS

What they notice becomes a signal.

What happened nextSample · The Meridian (fictional)
PostedPool reel and amenity story
FlaggedGate issue to site team
Next visitEvent recap

Content goes out, and issues get to the right people.

04 · PROOF, NOT PROMISES

Why on-site beats stock.

PEOPLE CAN TELL

Stock and AI images look like anywhere. Your residents and spaces look like home.

NOTICED EARLY

Ambassadors see what no tool can scrape.

ALL CONNECTED

Their check-ins feed ResidentOS, so insight and content come from the same place.

FAQ

Frequently asked questions

What is a Community Ambassador?

A HeyNeighborly team member who visits a community in person to capture photo and video, events and resident moments for social media and marketing.

What's included?

Scheduled on-site visits, content capture, and delivery of edited content into the community's marketing calendar.

How do we see results?

Visits and the content they produced are logged for each community in ResidentOS.